Privacy Policy
Company Name: Medai G.B Enterprise Co,Ltd.
App Name: GANZBERG
GANZBERG (“we,” “our,” or “us”) operates the Medai GB Enterprise Co,Ltd. mobile application (the “App”). This Privacy Policy explains how we collect, use, and protect your information when you use our App. By downloading or using the App, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information when you use our App: Personal Information: Name, phone number, email address, or other details you provide when registering for the App. Account Information: Loyalty/reward account details, points, redemption history, and activity logs. Device Information: Device model, operating system, unique device identifiers, and mobile network information. Usage Data: How you interact with the App, such as pages visited, features used, and preferences. Location Data (Optional): With your consent, we may collect approximate location information to suggest nearby participating stores.
2. How We Use Your Information
We use the collected information to: Create and manage your account. Award and track loyalty points, rewards, and promotions. Improve the functionality, performance, and user experience of the App. Provide customer support and respond to inquiries. Send you updates, promotional offers, and important service-related notices. Detect and prevent fraud, unauthorized access, or misuse of the App.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share information in the following situations: Service Providers: With trusted third-party vendors who help us operate the App (e.g., hosting, analytics, payment processing). Business Transfers: If we merge, sell, or transfer part of our business, your data may be included. Legal Requirements: If required by law, regulation, or legal process.
4. User Responsibilities
By using the App, you agree: To provide accurate and truthful information. Not to misuse, hack, or exploit the App for unlawful purposes. Not to create multiple fraudulent accounts to manipulate loyalty programs. To accept that misuse may result in suspension or permanent account termination. That you are responsible for maintaining the confidentiality of your account and login credentials.
5. Data Security
We implement appropriate technical and organizational measures to protect your information from unauthorized access, loss, misuse, or disclosure. However, no electronic system is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal data: Access and request a copy of your personal data. Request correction or deletion of your information. Opt-out of marketing communications. Withdraw consent for optional features such as location tracking. To exercise these rights, please contact us using the information below.
8. Children’s Privacy
Our App is not intended for children under 18 years old. Users under 18 must obtain parental consent. We do not knowingly collect data from children.
9. Third-Party Links
The App may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties.
10. Limitation of Liability
We are not liable for indirect, incidental, or consequential damages arising from App use. Users accept that rewards, promotions, or features may change or end without prior notice. The company is not responsible for user losses caused by misuse of login credentials.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted within the App with a new “Effective Date.” We encourage you to review this policy regularly.
12. Governing Law
This Privacy Policy shall be governed by and construed under the laws of the Kingdom of Cambodia.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Medai GB Enterprise Co,Ltd.
Email: support@beerganzberg.com
Phone: +855 15 337 555
Address: #452, National Road #5, Khan Russey Keo, Phnom Penh, Cambodia
